Privacy Policy
Effective Date: August 31, 2025
Last Updated: August 31, 2025
This Privacy Policy explains how Find Your Ride collects, uses, and protects your information when you use our transportation marketplace platform.
Information We Collect
Personal Information
- Name, email address, and phone number
- Profile photos and identification documents
- Emergency contact information
Location Information
- GPS coordinates for route optimization and tracking
- Pickup and drop-off locations
- Home and work addresses
Usage Information
- App usage patterns and preferences
- Trip history and transportation patterns
- Device information and identifiers
- Log files and analytics data
How We Use Your Information
- Service Provision: To connect passengers with drivers and facilitate transportation services
- Safety & Security: To verify identities, conduct background checks, and ensure platform safety
- Communication: To send notifications about rides, updates, and important announcements
- Improvement: To analyze usage patterns and improve our platform
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing
We respect that passenger and dependent information is personal and belongs to the passenger (or the passenger's account owner). We do not sell or otherwise provide passenger personal data to third parties for their independent use. We share data only in limited circumstances and only to the extent necessary to provide the service or to comply with legal obligations.
- With Drivers (minimal trip data): We share only the information necessary for a driver to complete a booked trip.
- With Organizations: When you book through an organization's transportation service, we may share trip-related information to support coordination and reporting.
- Service Providers: Trusted third parties who provide services like mapping, notifications, analytics, and cloud storage.
- Legal Requirements: We disclose personal data when required by law or to protect user safety.
Third-Party Services
Our platform integrates with the following third-party services: Google Maps (location), Firebase (push notifications), Google Analytics (usage analytics), and AWS (cloud storage).
Data Security
We implement comprehensive security measures, including encryption, access controls, and regular audits to protect your data.
Your Rights
- Access: Request copies of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain uses of your data
- Restriction: Request limitation of data processing
To exercise these rights, contact us at support@findyouride.com
Children's Privacy
Our service is designed for users 13 years and older. For users under 18, parental consent is required.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations.
Policy Updates
We may update this Privacy Policy from time to time. Continued use of our service after changes constitutes acceptance of the updated policy.
Contact Information
For privacy-related questions or concerns, contact us at support@findyouride.com